Shipping


ALL CARRIERS ARE EXPERIENCING PANDEMIC & POLITICALLY RELATED DELAYS. NO SERVICE WILL BE GUARANTEED SO PLEASE PLAN FOR EXTRA TRANSIT TIME.

We strive to ship all orders that come in before 11am Central the same day. Our goal is to get you on the trail ASAP.

      

    Standard Shipping Methods

    • Standard Shipping ($3.99) 
      • For orders less than $75.
      • If you select this option, we will choose UPS Ground, USPS First Class, USPS Priority or FedEx Ground based on your product and shipping address.
    • Free Shipping 
      • For orders of $75 or more.
      • If you select this option, we will choose UPS Ground, USPS First Class, USPS Priority or FedEx Ground based on your product and shipping address.

     

    Express Shipping Methods

    • UPS Air (Next Day & 2nd Day)
    • Fedex Express (Overnight & 2 Day)

      Please note that if you place an order after 10am CT on a Friday morning, your order might not leave our warehouse until Monday afternoon.

      Always pick an Express method over USPS Priority or UPS Ground for urgent orders. 

     

    International Shipping

    Your International shipping rates and options for carriers will be calculated and displayed at checkout. We offer a wide variety of carrier options.

    Unfortunately, international shipments have no guarantee for time of delivery. Please choose your option accordingly.

    Customers are responsible for their country’s duties and taxes.*
    *If you refuse an international package or do not collect it from customs, the customs fees and return shipping are billed back to us. Any charges that we incur will be deducted from your refund.

    Items we are unable to ship internationally -- if you receive a message at checkout that we are unable to ship to your international address, it is because one of the following items needs to be removed from your cart due to international shipping restrictions:

    -Soto Windmasters
    -Bare Boxers
    -Fuel Tablets
    -Petzl Headlamps
    -1/4" Thinlight pads
    -Ben's 100 Mini DEET Spray
    -Evernew Water Carry
    -Packtowls
    -Thermarest products



    Shipping FAQ

    Will you ship to me on the trail?
    YES we will! We can ship packages via USPS General Delivery to a Post Office. We can also ship ground or expedited to any physical address given; business, hotel, or residence.

    On-the-trail shipments returned because of non-pickup will be processed as a return and not re-sent. You can then place a new order if need be.

    Will you ship to a P.O. BOX?
    YES. PO box orders must be shipped via USPS and typically take 2 - 5 business days to arrive. If your shipping address is a PO BOX we can only send your package via USPS.

    Pre-Orders
    Orders placed with a pre-order item such as one of our shelters, will not ship until that item available. We will not send split shipments. If you would like your items delivered ASAP please place separate orders.

    Disclaimers
    We reserve the right to ship your package via whichever carrier we deem fit for transit. If you need to select a specific carrier, please do so at checkout.

    All non-express shipping methods are only a time estimate and not guaranteed.

    If you have any further questions please reach out to us at support@gossamergear.com