Shipping + Returns

We do our best to ensure that you will enjoy and use your Gossamer Gear products for many miles ahead. Please take a minute to read our Shipping and Return Policies. Thank you!

 

Shipping

Cut off time for shipments is 12:00 p.m. Central Standard Time

Our goal at Gossamer Gear is to get you on the trail with your items as quickly as possible. We try to ship all orders that come in before noon, and any orders that come in after that time will ship the next business day. We reserve the right to ship your package via whichever carrier we deem fit for transit.

If you need an item by a certain date, please choose your shipping option accordingly. Keep in mind that holidays and weather can play a part in slower shipments. Our shipments are not marked signature required.

 

Domestic Shipping Methods

Your Domestic shipping rates will be calculated at checkout. Domestic shipments take 1 - 5 business days in transit, depending on where you are located. Items are shipped from Austin, TX 78744-1418. If your shipping address is a PO BOX, your package will be sent via USPS.

 

Ground Shipping Methods

Ground $3.99
USPS First Class Mail
This shipping method can only be chosen if your shopping cart totals $19.99 or less.

Ground $7.99
USPS Priority Mail or FedEx Ground
If you select this option, we will choose USPS Priority Mail or FedEx Ground based on your product and your address.

Free Ground 
USPS Priority Mail or FedEx Ground
For orders over $149.99. If you select this option, we will choose USPS Priority Mail or FedEx Ground based on your product.

 

Express Shipping Methods

2 Day  Cost Varies
If you choose this option, you will receive your package two business days after the day it leaves our office. Please note that if you place an order at 1:00 p.m. on a Friday afternoon, the package will not leave our office until Monday and you will receive your package on Wednesday.

Standard Overnight Cost Varies
If you select this method of shipping, you will receive your item the day after it leaves our office. Please note that if you place an order at 1:00 p.m. on a Friday afternoon, the package will not leave our office until Monday and you will receive your item on Tues.

 

International Shipping Methods

Your International shipping rates will be calculated at checkout. Customers are responsible for their country’s duties and taxes.

USPS PRIORITY MAIL INTERNATIONAL
Approximately 6 - 10 days transit (not including time spent in customs). Priority Mail packages can be tracked. Unfortunately, International shipments have no guarantee for time of delivery. Please choose your option accordingly.

EXPRESS MAIL INTERNATIONAL
Approximately 3 - 5 days transit (not including time spent in customs). Express Mail packages can be tracked. Unfortunately, International shipments have no guarantee for time of delivery. Please choose your option accordingly.

FEDEX ECOMOMY INTERNATIONAL
Approximately 3 - 5 days transit (not including time spent in customs). FedEx packages can be tracked. Unfortunately, International shipments have no guarantee for time of delivery. Please choose your option accordingly.

 

Shipping FAQ

Will you ship to me on the trail?
YES we will! We can ship packages via USPS General Delivery to a Post Office. We can also ship ground or expedited to any physical address given; business, hotel, or residence. On-the-trail shipments returned because of non-pickup will be processed as a return and not re-sent, and you can place a new order if need-be.

Will you ship to a P.O. BOX?
YES. We ship to a P.O. Box via USPS and shipment typically takes 2 - 5 business days to arrive.

Returns

There is no need to contact Gossamer Gear prior to the return. Please return any unused items in their original packaging, packed the same way they were sent out to you, within 30 days for a full refund of the product cost. Please include the copy of the packing slip or order email with your return. We do not have the ability to process exchanges. Please return an item for the purchase price and then order a replacement item.

Please ship to:
Gossamer Gear Attn: Returns
3512 B Montopolis Dr.
Austin, TX 78744-1418


Gossamer Gear is not responsible for the return shipping costs, damaged or lost items in return transit. We recommend all return items be insured and have a tracking number to assure delivery. Cosmetic seconds are final sale and can not be returned.